Shipping & Returns

Orders are generally processed within 2–4 business days. During holidays or promotional periods, processing may take a little longer.

Estimated delivery times after dispatch are 7–10 business days within the United States and 10–14 business days to Canada. Actual delivery times may vary by carrier, destination, and service.

For questions about your order, email us at hydreationjuices@gmail.com. Please include your order number when available.

Once your order ships, you'll receive a confirmation email with tracking information when available. If you need assistance, contact hydreationjuices@gmail.com with your order number.

Due to the nature of our products, all sales are generally final, except where required by law or in the event of an eligible order issue. This includes fresh juices and juice fasts, teas and other consumables, ElevateHer decks and other physical wellness products, made-to-order art prints, and digital downloads.

If an item arrives damaged, defective, or incorrect, contact hydreationjuices@gmail.com within three days of delivery. Include your order number, a description of the issue, and photos when applicable. We'll review the situation and work toward an appropriate resolution, which may include a replacement or refund. This reporting window does not limit your rights under applicable law.

Please email hydreationjuices@gmail.com as soon as possible if you need to change or cancel an order. We'll do our best to help before preparation, production, or fulfillment begins. Changes or cancellations may not be possible once processing has started.

Complimentary U.S. shipping is available on eligible orders of $60 or more. ElevateHer art prints are excluded and have separate shipping charges calculated at checkout.

Made-to-order art prints ship separately from other Hydréation products.

We currently ship eligible products to Canada. Estimated delivery after dispatch is 10–14 business days, although timing can vary by destination and carrier.

International orders may be subject to customs duties and import taxes. These charges are the customer's responsibility and vary by destination, unless otherwise indicated at checkout. For more information, contact your local customs office.

If your shipment is delayed or tracking appears incorrect, please check the carrier's tracking updates. You can also email hydreationjuices@gmail.com with your order number so we can review the issue.

For damaged, defective, or incorrect items, please contact us within three days of delivery and include photos when applicable. This does not limit any rights you may have under applicable law.