Returns & Refunds

At Hydréation, every order is prepared, selected, or fulfilled with care. Due to the nature of our products, all sales are generally final, except where required by law or in the event of an eligible order issue.

Final-Sale Products

We do not accept returns or exchanges for:

• Fresh-pressed juices, juice fasts, and wellness shots
• Herbal teas and other consumable products
• ElevateHer affirmation decks and other physical wellness products
• Made-to-order ElevateHer art prints
• Digital downloads, including workbooks and other downloadable products

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within three days of delivery at hydreationjuices@gmail.com.

Include your order number, a description of the issue, and photographs when applicable.

We'll review the situation and work toward an appropriate resolution, which may include a replacement or refund.

This reporting window does not limit any rights you may have under applicable law.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

We'll do our best to accommodate your request before preparation, production, or fulfillment begins. Once an order has entered processing, changes or cancellations may no longer be possible.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for processing, although your financial institution may require additional time to post the funds.

Questions?

For assistance with an order, please contact us at hydreationjuices@gmail.com.